Adventure Dudes Australia will provide a refund for clients that cancel up to 7 days prior to departure but a 10% administration fee will be charged. Clients that cancel up to 48 hours before departure will be charged a 50% cancellation fee. Anytime thereafter our cancellation fees will be 100% of the cost of booking in all cases where a tour is able to run.
We endorse the recommendation of the Department of Foreign Affairs and Trade that all travellers take out travel insurance. We can provide information to all customers about travel insurance should they require it. It is the customer’s personal responsibility to purchase their own travel insurance to cover any liability, which may be incurred to us or by a service provider and other travel misadventures that they wish to be insured against.
We recommend that customers source travel insurance with a low excess payment, to make claiming on cancelled tours worthwhile.
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